04.24.06
More red tape
For some reason our internet connection got switched off. I called the phone company to see what the deal is. The operator was puzzled herself, until she did some digging. She came on the line and said that the internet connection was shut off by request. I asked her who made the request and she said that they did. I was puzzled. Then she explained that since I had requested to change the name on the account (over a month ago) they have to shut everything off and start again.
Today I called to get it turned back on, and this time the guy asked me why I was calling. I explained the situation. He said that there is no way they had processed the name change so quickly, and that I needed to wait at least until Wednesday or Thursday before I call again.
I just kind of said, “Uhhhh … OK”